FAQ

What is this store's return and exchange policy?

The store does not offer returns or exchange. The book is carefully hand packaged to ensure parcel safety.

Unfortunately I cannot provide exchanges or refunds for any lost/damaged packages if tracking has indicated it has left the local post office.

In the event the package is lost or returned, you can opt to pay for shipping to resend. To minimize this, please do provide accurate address and contact details!


Do you accept orders placed outside of the US?

Yes! I ship worldwide and provide tracking for all orders.


How do I pay for my order? Is it secure?

The Bigcartel checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Bigcartel has all the same securities and payment fraud protection as these leading payment processors. The store accepts Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order


How long will it take to receive my order?

The book will begin shipping on the 31st July. After this the book will ship in weekly batches. Depending on the amount of orders, your book may be shipped slightly after the listed ship date. Once shipped I will forward you a confirmation email and parcel tracking number. 

Shipping delivery times may vary between 2 and 4 weeks, although shipping time will vary depending on location. 


What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly via the store's Contact page